Re: Chat program help

Hello Mike,

I don't have a LOT of chat experience - but here's what I do have.

Let me describe the situation - my wife produced a TV show for a local
not-for-profit.  The topic is a hot one among parents and teenagers, so we
wanted to enable interested parties to ask questions of experts afterwards.
We wanted to be sure the chat was moderated so that it didn't turn into a
free-for-all or that inappropriate questions didn't make it to the chat
room.  I had a lot of trouble finding software to do this, and more trouble
getting a hosted solution - the TV show was a one-off, so we didn't want to
mess around with buying and installing software.  I found a product called
ChatSpace Community Server (at http://www.chatspace.com/products/commserv/)
that had the features we wanted.  In addition, I found a company, CornerWays
(http://www.cornerways.com/index_non.htm), who provide hosting, training,
and screening and moderation services for ChatSpace on an a la carte basis.
They were a joy to work with.  If you're interested, mail me off-list and
I'll send you the contact's name.

HTH ... .

David Clapper
Vice-President & Chief Architect
Clio Associates
70 Pavilion St.
Rochester, NY 14620  USA
Voice: +1.585.442.5407
Fax: +1.585.442.5993
Cell: +1.585.259.3699
e-mail: dclapper(at)clioassociates.com
PGP public key ID: 0xC67E9E98


----- Original Message -----
From: Mike Taylor <lonewolf(at)one.net>
To: <hwg-techniques(at)hwg.org>
Sent: Saturday, December 15, 2001 2:15 PM
Subject: Chat program help


> We're interested in having the ability for our customers to chat with some
> of our people once a week for about a half-hour.  We'd like it to have a
> laid-back, AIM feel to it, but at the same time we want to have the
ability
> to screen out abusive language, etc.  --some sort of administrator
feature.
>
> Can anyone with a lot of chat software experience suggest some options?
>
> Thanks.
>

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