RE: WSIWYG Editor Recommendation 4 Client Updates

The client will always try to get whatever they can from you. It's just good
business sense for them. They just need to be told up front that anything
outside of the original contract bills out at your hourly rate. I'd even go
so far as to say you should bill in either half hour or hour increments.
They are in business, just like you are in business, and both of you are out
to ultimately make money.  While the client is very important, they are
never as important as "number 1". Get paid!  :)  Clients who like to tinker
with their web sites aren't so much a danger as they are a business
opportunity :)   Bill bill bill

After getting hit with the first invoice they tend to be a lot more careful
with their codebase. Weird eh?

- andre

-----Original Message-----
From: owner-hwg-techniques(at)hwg.org
[mailto:owner-hwg-techniques(at)hwg.org]On Behalf Of Paul Wilson
Sent: Friday, May 24, 2002 12:40 PM
To: hwg-techniques(at)hwg.org
Subject: Re: WSIWYG Editor Recommendation 4 Client Updates


 > I have only had three clients who absolutely insisted on doing their own
> upkeep, one with Dreamweaver, and two with FrontPage. All three of them
have had to pay me to fix their sites. They have all made a hash of my
<carefully designed layouts. One, I installed a CMS for and she is so happy
that

I second Michael's emotion. This has happened to me.   I had a customer that
had a broken site.  He wanted it repaired.  It was so javascipt driven it
was a mess to deal with.

I rebuilt the site using standard HTML and it wasn't a week later that he
was calling me telling me it was broken.  He had gone in and tried editing
it.  After much discussion I discovered he had been going from designer to
designer for some time.  He broke this site several times.  Each time he
expected me to cheerfully repair it for free.  (as if!)

If someone hints they want to take over a site later, I run for the nearest
exit as fast as I can.   There is only room for one master cook in any
kitchen.  Too many cooks do spoil the stew.  We are all to often held
accountable for someone elses screw ups.

Paul Wilson
webguroo(at)tampabay.rr.com


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